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What Services Are Included in Professional Home Care?

This Articles was Published onSeptember 10, 2026

Published by Zachary Gathu

When an aging parent, spouse, or loved one begins to need help at home, one of the first questions families ask is: What services are included in professional home care?

The answer depends on the individual’s health, mobility, daily routines, personal preferences, and level of independence. Professional home care can range from companionship and help around the house to personal care, skilled nursing, rehabilitation, respite care, and support for people living with chronic health conditions.

For families in Middlesex County, Massachusetts, understanding the different types of home care available can make it easier to choose the right support while helping a loved one remain safely and comfortably at home.

At New England Homecare Solutions (NEHS), care is personalized around each client’s needs. Our services include skilled nursing, home health aide care, companion care, respite care, homemaking and errands, and in-home physical, occupational, and speech therapy.

If you are unsure which service your loved one needs, you do not have to figure it out alone. Call New England Homecare Solutions at (978) 455-4035 or email info@home-caresolutions.com to discuss your situation and learn what type of care may be appropriate.

What Is Professional Home Care?

Professional home care refers to services provided in a person’s home to help them maintain their health, safety, independence, comfort, and quality of life.

Home care can be particularly valuable for:

  • Older adults who want to remain at home
  • Seniors recovering from an illness, surgery, or hospitalization
  • Adults living with chronic health conditions
  • Individuals experiencing mobility challenges
  • People living with Alzheimer’s disease or dementia
  • Adults recovering from a stroke
  • Seniors who need assistance with activities of daily living
  • Family caregivers who need temporary or ongoing support
  • Individuals who need companionship and help maintaining daily routines

The type of care provided depends on the individual’s needs. Some people may need only a few hours of companion care each week, while others may require daily personal care, rehabilitation, or skilled nursing.

You can learn more about the different services available through our home care services page.

Professional home care can also change over time. A senior might initially need help with meals and housekeeping and later require assistance with bathing, mobility, medication routines, or skilled nursing.

1. Skilled Nursing Care at Home

Skilled nursing care is one of the most medically focused types of professional home care.

New England Homecare Solutions provides nursing services through registered nurses and licensed practical nurses for individuals who require skilled care in the comfort of their own homes. Services may include wound care, medication administration, IV therapy, chronic disease management, and other clinically appropriate services.

Depending on the individual’s care plan and clinical needs, skilled nursing may include:

  • Wound care and wound-vac support
  • Medication administration
  • IV and intravenous therapy
  • Chronic disease management
  • Diabetes management
  • Hypertension management
  • CHF and COPD support
  • Catheter and ostomy management
  • G-tube feeding
  • PT/INR monitoring
  • Pain management
  • Patient and family education
  • Care coordination

Skilled nursing may be especially important for individuals recovering from surgery, illness, injury, or hospitalization, as well as people managing complex or chronic conditions.

Learn more about Skilled Nursing Care and the types of clinical services available through NEHS.

It is important to distinguish skilled nursing from home health aide services. A nurse provides clinical care that requires appropriate professional qualifications, while a home health aide primarily assists with personal care and activities of daily living.

If you are unsure whether your loved one needs a nurse, home health aide, or another type of support, contact our care team for guidance.

2. Home Health Aide Services

A home health aide (HHA) provides hands-on assistance that helps individuals safely manage everyday activities.

For seniors who have difficulty bathing, dressing, moving around the home, preparing meals, or completing personal routines, a home health aide can provide valuable support.

NEHS offers home health aide services that include personal care assistance, mobility support, meal preparation, and light housekeeping.

Depending on the individual’s needs and care plan, assistance may include:

  • Bathing and personal hygiene
  • Dressing and grooming
  • Mobility assistance
  • Transfer assistance
  • Assistance with eating
  • Meal preparation
  • Light housekeeping related to the client’s care
  • Support with daily routines
  • Safety supervision

Home health aide services can be particularly helpful for older adults who want to remain at home but are no longer completely independent with personal care.

If your parent or loved one is having difficulty with everyday personal tasks, visit our Home Health Aide page to learn more.

When should you consider a home health aide?

Families may want to consider additional support if an older adult is:

  • Struggling to bathe independently
  • Having difficulty getting dressed
  • Becoming unsteady while walking
  • Having trouble getting in and out of bed
  • Finding meal preparation increasingly difficult
  • Experiencing changes in mobility
  • Requiring assistance with everyday personal routines

Every situation is different. Call NEHS if you are unsure whether home health aide services are appropriate for your loved one.

3. Companion Care for Seniors

Not every senior who needs help at home needs medical care.

Sometimes the greatest need is simply connection, routine, supervision, and companionship.

Companion care is designed to help older adults remain socially engaged while receiving practical support throughout the day.

NEHS provides companion care that includes socialization, recreational activities, safety supervision, and 24-hour live-in care.

Companion care may include:

  • Friendly conversation
  • Reading
  • Games and recreational activities
  • Accompanying a client on walks
  • Encouraging hobbies
  • Social activities
  • Safety supervision
  • Providing a reassuring presence at home
  • Helping maintain a regular daily routine

Companion care can be especially valuable for seniors who live alone or have become socially isolated.

For example, a senior in Lowell, Dracut, Chelmsford, or Billerica may be physically capable of managing most personal care but still benefit tremendously from having someone available for companionship, errands, meals, and everyday support.

Learn more about Companion Care from New England Homecare Solutions.

4. Homemaking and Errand Services

Maintaining a home can become increasingly difficult as a person gets older or experiences mobility limitations.

Professional homemaking and errand services can take some of that pressure away.

NEHS provides homemaking support that can include meal preparation, laundry, housekeeping, prescription pick-ups, and errands.

These services may include:

  • Meal preparation
  • Laundry
  • Changing linens
  • Light housekeeping
  • Kitchen cleaning
  • General tidying
  • Prescription pick-up
  • Grocery-related errands
  • Appropriate household errands

The purpose is not to take away a senior’s independence. Instead, homemaking assistance can help with everyday tasks that have become difficult or unsafe.

This can be particularly valuable for seniors living independently in communities such as Dracut, Lowell, Tewksbury, Chelmsford, and Billerica.

Learn more about Homemaking & Errands and how this type of support can help an older adult remain comfortable at home.

5. Respite Care for Family Caregivers

Family caregivers often provide tremendous support to their loved ones, but caregiving can become physically and emotionally demanding.

Respite care provides temporary relief for the primary caregiver.

NEHS offers short-term and long-term respite care, including support for weekends and vacations.

Respite care may be useful when a family caregiver:

  • Needs time to rest
  • Has a work commitment
  • Needs to travel
  • Has another family responsibility
  • Wants to take a vacation
  • Needs temporary help during a particularly demanding period
  • Simply needs time away from caregiving responsibilities

Using respite care does not mean a family is abandoning its loved one.

It can give family caregivers the opportunity to rest while their loved one continues receiving appropriate support.

Learn more about Respite Care and how temporary professional support can help families manage caregiving responsibilities.

6. Physical, Occupational, and Speech Therapy at Home

Leaving home for therapy appointments can be difficult for someone recovering from an illness, surgery, injury, stroke, or mobility problem.

Home-based therapy can bring rehabilitation services directly to the client.

NEHS provides in-home physical, occupational, and speech therapy designed to support mobility and independence.

Physical therapy

Physical therapy may help individuals work toward improved:

  • Strength
  • Balance
  • Mobility
  • Walking ability
  • Coordination
  • Physical function

Occupational therapy

Occupational therapy can focus on helping a person safely perform everyday activities and adapt to changes in their physical abilities.

Speech therapy

Speech-language therapy can assist individuals experiencing communication or swallowing difficulties, depending on their individual needs and treatment plan.

Learn more about Physical Therapy and the in-home rehabilitation services available through NEHS.

7. Home Care for Dementia and Alzheimer’s

Families caring for someone with Alzheimer’s disease or another form of dementia often face unique challenges.

A person may have difficulty remembering appointments, following routines, preparing meals, navigating the home, or recognizing potential safety risks.

NEHS supports individuals with dementia and Alzheimer’s, with a focus on safety, routine, and comfort at home.

Depending on the individual’s needs, support may include:

  • Maintaining familiar routines
  • Safety supervision
  • Assistance with daily activities
  • Companionship
  • Mobility support
  • Meal preparation
  • Personal care
  • Support for family caregivers

If your family is beginning to notice changes in memory, confusion, or daily functioning, our Who We Help page provides more information about the individuals and conditions we support.

And if you are unsure what type of dementia care your loved one needs, call our team. We can help you understand the available options.

8. Home Care After a Stroke or Hospitalization

Returning home after a stroke, surgery, illness, or hospital stay can be a major transition.

An individual may suddenly need assistance with mobility, personal care, medication routines, meals, or rehabilitation.

NEHS provides support for individuals recovering from stroke and other health events through services that can include physical therapy, speech therapy, skilled nursing, and personal care.

The appropriate combination of services depends on the individual’s condition and care plan.

For families in Middlesex County and Greater Boston, having professional support at home can make the transition easier for both the patient and family caregiver.

9. Support for Chronic Health Conditions

Living with a chronic condition can make everyday life more complicated.

NEHS provides in-home support for individuals living with conditions including diabetes, hypertension, congestive heart failure, COPD, and HIV/AIDS.

Depending on the individual’s needs, professional home care may help with:

  • Following an established care plan
  • Monitoring health changes
  • Appropriate medication support
  • Mobility and daily activities
  • Personal care
  • Nutrition and meal preparation
  • Communication with healthcare providers
  • Ongoing support at home

The specific services available depend on the individual’s condition, care plan, and clinical requirements.

If you are caring for someone with a chronic condition and are unsure what type of home care would be appropriate, contact NEHS to discuss your situation.

10. Mobility and Personal Safety Support

Mobility problems can significantly affect a person’s independence.

Someone who was previously able to move freely around the home may eventually need help getting out of bed, walking to the bathroom, transferring between a chair and bed, or navigating the home.

Professional caregivers may provide appropriate mobility and personal care support as part of an individualized plan.

This can be especially important for seniors who have experienced falls, weakness, balance problems, or changes in physical ability.

For families in Lowell, Dracut, Chelmsford, Tewksbury, Billerica, and surrounding Middlesex County communities, professional support can help address everyday safety concerns while allowing a loved one to remain in a familiar environment.

11. Personalized Home Care Plans

One of the most important parts of professional home care is that there is no single care plan that works for every person.

A senior who needs two hours of companion care several days per week has very different needs from someone recovering from surgery or managing a complex chronic condition.

NEHS states that care is personalized around each client’s needs, preferences, and care requirements, with services ranging from a few hours per week to 24-hour live-in support.

A personalized plan may combine several services.

For example, a client could receive:

Morning: Personal care and assistance getting ready for the day.

Midday: Meal preparation, appropriate medication support, and companionship.

Afternoon: Physical therapy or another scheduled service.

Evening: Meal preparation, light housekeeping, and assistance with the evening routine.

The exact combination depends on the person’s circumstances.

What Is Not Necessarily Included in Every Home Care Plan?

It is important to understand that professional home care is not one single service.

Not every caregiver provides every type of care.

For example:

  • Companion care is different from skilled nursing.
  • Homemaking is different from personal care.
  • Physical therapy is different from home health aide services.
  • Skilled nursing is different from non-medical companion services.

Some services may require a clinical assessment, physician involvement, specific professional qualifications, or insurance authorization.

That is why families should not rely solely on a general list found online when determining what their loved one needs.

Have a question about a service that isn’t listed?

Call New England Homecare Solutions at (978) 455-4035 or email info@home-caresolutions.com.

Even if you do not see a particular service mentioned on the website, it is worth asking.

Our team can explain what services may be available, what type of professional may be appropriate, and whether additional resources or providers may be needed.

How Much Home Care Does a Senior Need?

The amount of care someone needs can vary considerably.

Some individuals may need only a few hours per week. Others may need daily visits or more extensive support.

Factors that can affect the amount of care include:

  • Mobility
  • Ability to bathe and dress independently
  • Ability to prepare meals
  • Cognitive status
  • Medical conditions
  • Recent hospitalization
  • Fall risk
  • Family availability
  • Medication needs
  • Ability to safely remain alone
  • Need for companionship
  • Recovery goals

The goal is to provide the right level of support without taking away unnecessary independence.

Professional Home Care in Middlesex County, MA

For families searching for home care in Middlesex County, Massachusetts, finding a provider with multiple service options can make care planning easier.

New England Homecare Solutions is located in Dracut, Massachusetts, and serves families throughout Middlesex County and surrounding communities. The agency’s website identifies its service area as Middlesex County and Greater Boston.

Families in and around Dracut, Lowell, Chelmsford, Billerica, Tewksbury, and Greater Boston can contact NEHS to discuss their home care needs.

The agency provides skilled nursing, home health aide care, companion care, respite care, homemaking and errands, and in-home therapy.

Choosing the Right Home Care Provider

When comparing home care agencies, do not look only at the number of services listed on a website.

Ask questions such as:

  • What types of caregivers are available?
  • Are caregivers screened and trained?
  • Is the care plan personalized?
  • Can services change as needs change?
  • Is skilled nursing available?
  • Are therapy services available?
  • Is respite care available?
  • Can the agency support clients with dementia?
  • What happens if a caregiver is unavailable?
  • Is there an after-hours contact?
  • Does the agency accept your insurance or payment arrangement?
  • What should the family expect during the initial assessment?

These questions can help you understand whether a provider is equipped to meet your family’s needs.

Get Professional Home Care Guidance From NEHS

Choosing home care for a parent or loved one can feel overwhelming, especially when you are not sure whether you need a home health aide, companion caregiver, homemaker, nurse, therapist, or a combination of services.

You do not have to make that decision by yourself.

New England Homecare Solutions is here to help families understand their options and find care that fits their loved one’s needs.

Whether your family needs companion care in Lowell, home health aide services in Dracut, homemaking assistance in Chelmsford, respite care in Billerica, skilled nursing in Tewksbury, or home care support in Greater Boston, our team can help you explore the appropriate options.

NEHS is CHAP accredited and Medicare certified, and its website states that the organization has more than 15 years of experience providing home health care to Massachusetts families.

Not Sure What Services Your Loved One Needs?

That is completely okay.

Call New England Homecare Solutions 24/7 at (978) 455-4035 or email info@home-caresolutions.com.

Tell us what is happening with your loved one, what kind of assistance they currently need, and what concerns you have about keeping them safe at home.

Our team can help you understand the available care options and determine the next appropriate step.

Request a Free Care Consultation

New England Homecare Solutions
1565 Lakeview Ave., Suite 102
Dracut, MA 01826
Phone: (978) 455-4035
Email: info@home-caresolutions.com

Care that feels like family.